| After Hours: | Security is onsite from 11:00pm - 7:00am CST. For any questions regarding after hours check-in please call 1-866-398-4432 |
| Deposits: | An advance payment of one (1) night’s room rate plus taxes and fees is required at the time of the booking. This will be applied to your balance upon check-in. A valid credit card is required to make the reservation and will be held for 14 days after departure in the event of a remaining balance and/or incidentals. We accept Master Card, Visa, American Express, and Discover. Personal checks are accepted for final payment at time of check-In. All returned checks are subject to a $25 non-sufficient funds fee. |
| Service Fees: | All reservations are assessed a 5% administrative service fee and a $25 per day resort and parking fee. All fees and taxes are subject to change without prior notice. |
| Cancellation: | Reservations require a 14 day cancellation notice prior to the scheduled day of arrival in order to receive an advance deposit refund less a $200 processing fee. Changes to a reservation within the specified cancellation period that result in a downgrade of unit size or reduction in the number of nights will result in the forfeiture of an amount equal to one (1) nights room and tax rate. Please note that cancellations due to inclement weather do not warrant a refund. Early departure for any reason will not warrant a refund. |
| Rental Rules: | Check-in begins at 4:00 p.m. CST. Check-out is promptly at 11:00 a.m. CST. No pets are allowed in the suites at any time. No RV's, trailers, or boats are permitted on the property. All suites, common areas and balconies are non-smoking. Smoking is only permitted in designated areas. All individuals making reservations must be at least 25 years of age or married. |
| Requests: | Although Henderson Park Inn will make every effort to honor requests, specific floors, unit numbers and bedding type CANNOT BE GUARANTEED. Therefore, any special accommodations are on a request only basis. |
| Data Usage: | By agreeing to these policies, you authorize Henderson Park Inn, its service providers and/or affiliates to contact you at the number and email provided with your reservation via email, phone and/or text (SMS) using automated dialing technology for marketing, advertising and informational purposes. No purchase required. Message and data rates may apply. Contact Henderson Park Inn to opt-out at any time. |
